Using the website
Do I have to register?
No you do not have to register but if you do, we will keep you up to date with any developments to the site & any special offers.
Can I print off the planning checklist?
Yes most of our info is supplied in PDF, including the planning checklists, Coshh data sheets, Technical Data Sheets & Product Brochures are there for you to download & print free of charge at your will.
I’ve forgotten my password, can I reset it?
Yes, if you have forgotten your account password then please click here to request a reset.
Do you offer a trade or credit account?
Yes we do! Trade customers can sign up for a cash or credit account to benefit from exclusive discounts team and conditions apply. Join today on line.
Can you send me a Pro Forma Invoice?
If you want to pay by BACS we can send you an invoice before you pay. Otherwise, just order online and in seconds you will be emailed a copy of your invoice.
Can I pay by Bank Transfer?
Yes, you can select this method of payment in the checkout.
Do you offer u-value calculations?
Unfortunately, not as there are so many different variables that can affect a u-value. Whilst we can give a calculation using one of many calculators available online, this still may not be an accurate calculation. We suggest speaking with your building control or an architect who will be able to perform an accurate calculation, and specify products to achieve this.
Do you offer an installation service?
We’re afraid not, we only supply the goods.